Help & Privacy
Contact the team, follow requests and raise privacy or content concerns.
How can I contact Support?
Open Support in the app to browse questions and request an available call, or email support@fundgazer.com. Include a clear description and relevant non-sensitive references. Never send passwords, verification codes, device PINs or brokerage credentials.
If you need more help, contact support@fundgazer.com.
How do I request a support call?
Choose the relevant support topic and use Schedule a Call. Select an available date and time, then wait for confirmation. Available slots come from the backend; a selected slot is not a confirmed booking until the request succeeds. If a call is already scheduled, review the displayed booking details.
If you need more help, contact support@fundgazer.com.
Where can I check an existing support request?
Open My Tickets from Support to review the available request status and timeline. If a status or outcome appears incorrect, contact Support with the ticket reference. A status update is not itself proof that a payment, refund or other underlying issue has completed.
If you need more help, contact support@fundgazer.com.
How do I request correction or deletion of my information?
Email support@fundgazer.com with your request. Proportionate verification may be needed, and applicable retention requirements may affect which records can be deleted. Signing out, deleting a virtual portfolio or uninstalling the app does not itself delete your account and all server-held records.
If you need more help, contact support@fundgazer.com.
How do I report a content-rights or accessibility concern?
Email support@fundgazer.com with the relevant page, a description and information needed to understand the concern. For a rights complaint, identify the original material and your ownership or authority to act. For an accessibility issue, describe the task, device and assistive technology if relevant. Avoid unnecessary sensitive information.
If you need more help, contact support@fundgazer.com.
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